Do you ship internationally?

We Ship PrEP & Anti-HIV Drugs Worldwide 🌎

We now ship our orders containing PrEP and anti-HIV drugs from India and Singapore worldwide using the Express Mail Service. The EMS usually requires a signature upon delivery and the delivery process takes from 7 up to 10 days for US orders and 10-21 days for the rest of the world. This EMS shipping option is normally NOT trackable until your package reaches the destination country. We provide your tracking number within 24 hours after purchase. See how the tracking process works >

In certain cases (e.g. specific countries, large quantities) we may use Registered Airmail services (standard shipping option). The delivery takes from 10 up to 18 business days for orders from 🇺🇸 the USA, 🇬🇧 the UK, 🇦🇺 Australia & New Zealand; and 14-30 days for the rest of the world 🌍. Shipments sent via this shipping option (RMXXXXXXXXXIN) are NOT trackable and do NOT require a signature upon delivery.

Customs clearance is an obligatory procedure for all the goods crossing a border between countries. The clearance usually takes 1-2 days but sometimes may take up to 7 business days if there is a delay at Customs so you may therefore experience a delay in receiving your items. While we take the effort to ensure all parcels pass through customs without issue (99.5% of our parcels go through 🇺🇸 the US, 🇬🇧 the UK, 🇪🇺 the EU, 🇦🇺 Australia & New Zealand customs smoothly), individual countries have different criteria. In the unlikely event of your parcel gets lost or stuck at Customs for more than 2 weeks, we will reship it for free or give you a full refund if preferred. We also split bulk orders or large quantities (for example, 12-months supply) into several packages (90-day supply each) and ship them separately every 3-5 days.

✅ YES, we ship our products (without prescription needed) to:

  • 🇺🇸 USA;
  • 🇬🇧 UK;
  • 🇦🇺 Australia;
  • 🇨🇭 Switzerland;
  • 🇪🇺 All EU countries (Germany, France, Netherlands, Spain etc);
  • 🇷🇺 Russia;
  • 🌎 other countries from this list: Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Bulgaria, Cambodia, Chile, China, Croatia, Cyprus, Czech Republic, Denmark, Egypt, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, Indonesia, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Korea, Kuwait, Kyrgyzstan, Latvia, Lithuania, Luxembourg, Macau, Malta, Morocco, Netherlands, Nigeria, Norway, Panama, Peru, Philippines, Poland, Portugal, Romania, Seychelles, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Taiwan, Thailand.

📦 Reshipping services:

  • Canadian 🇨🇦 customers are advised to use ReShip reshipping service;
  • EU customers from the following countries Norway 🇳🇴, Finland 🇫🇮, Germany 🇩🇪 are advised to use a reshipping service such as UKPostBoxSkypax, or MyUKMailbox.

Guaranteed Delivery

We guarantee delivery for our most frequently served countries, which means that we will send out a replacement package if the initial order fails to arrive for any reason. However, we are unable to guarantee this for certain countries, indicated in the shipping list below. By ordering from us to one of these countries, you accept that we will not be responsible for any failed delivery for any reason whatsoever.

⚠️ We ship our products but the delivery is NOT GUARANTEED to:

Afghanistan, Albania, Algeria, Angola, Anguilla, Belarus, Belize, Bermuda, Bhutan, Bonaire, Sint Eustatius and Saba, Bosnia and Herzegovina, Botswana, Brunei, Burkina Faso, Burundi, Cameroon, Canada, Cayman Islands, Costa Rica, Cuba, Curaçao, Djibouti, Dominica, Dominican Republic, Ethiopia, Faroe Islands, French Polynesia, Gambia, Georgia, Ghana, Gibraltar, Jersey, Kiribati, Laos, Lebanon, Lesotho, Libya, Mauritania, Montenegro, Myanmar, Namibia, Nepal, New Caledonia, Oman, Papua New Guinea, Paraguay, Qatar, Senegal, Serbia, Sierra Leone, Solomon Islands, South Africa, Sri Lanka, Sudan, Swaziland, Syria, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Uganda, Uruguay, Uzbekistan, Vanuatu, Virgin Islands, Yemen, Zambia, Zimbabwe.

❌ NO, unfortunately, we DO NOT SERVE the following countries due to stringent import regulations:

  • Canada (you may use ReShip reshipping service instead);
  • Pakistan;
  • Saudi Arabia;
  • United Arab Emirates.

Prescription Requirements 📝

In certain countries, a prescription might be needed in order to ensure successful delivery of your order. We generally do not require a prescription for countries within the EU. For all other countries, we advise you to check the table below to see if a prescription is recommended.

You should send us a dated, signed and scanned copy of your prescription if it is needed for your country. We will not be responsible for any unsuccessful deliveries due to missing prescriptions.

👨‍⚕️ Doctor's prescription is REQUIRED for the following countries:

Brazil, Colombia, Congo, Ecuador, El Salvador, Eritrea, Fiji, Greenland, Jamaica, Macedonia, Malawi, Malaysia, Maldives, Mauritius, Mexico, Moldova, Mongolia, Mozambique, New Zealand, Ukraine, Venezuela, Vietnam.

Import Taxes, VAT, GST etc.

In very rare cases, import taxes might be imposed on your order by customs in your country.

If your country has a version of an import tax, VAT or GST then occasionally they will inspect the package and contact you for extra payment. Its fairly rare that it happens. In this case, paying for the import tax or VAT is your sole responsibility at the destination end. If you are using a mail relay service then you would need to contact them for any VAT or duty notices and instructions to pay. If you fail to do that then you are not entitled to a refund. We may, at our discretion, refund just the product cost if the package makes it back to our shippers in good order and unopened. You will need to pay the shipping cost again for any orders that you would like re-sent to you. Again, we like to be helpful but there are some things you must do at your end.

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