- Payment not confirmed
If you have not paid for your order then you don't have to cancel your order because we process the order after the payment is confirmed. If your payment was declined, feel free to place a new order for your preferred item and payment option.
- Payment is confirmed
You are free to cancel our order within 2 hours of order placement. Please ensure that you communicate directly with our customer support service. In order to perform cancellations, your order number will be required. In order to evaluate our service, the reason for cancellation is requested.